Sector · Banking and insurance

Banking and insurance: branches without endless queues.

Tickets, counter calling, information screens and customer feedback: ARA SERVICES deploys ESII solutions in your branches and runs your teams’ payroll with Solara RH.

What we improve in branches

Frustrating waits, constantly interrupted advisers, little visibility on footfall: branch reception shapes your brand image.

01

Waiting under control

Tickets and appointments to direct customers according to the reason for their visit.

02

Available advisers

Calling to the right counter and guiding customers as soon as they arrive.

03

A managed network

Waiting and satisfaction indicators per branch or across the whole network.

Who it is for

Banks, microfinance institutions, insurance companies and their branch networks.

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How we support you

01

Branch assessment

Customer flows, reasons for visits and counter organisation.

02

Installation and configuration

Kiosks, screens and software installed and connected to your tools.

03

Training and support

Onboarding for your teams and long-term support.

Let’s rethink your branches together.

An ARA SERVICES expert studies footfall in your branches and presents the right solutions.