ESII partner solution · Patient journey
ESII’s healthcare solutions support patients from appointment to care: kiosk pre-admission, check-in, guidance, calling and displayed waiting times, connected to the hospital information system.
ESII partner solution
From appointment to consultation.
Appointment · Kiosk pre-admission · Check-in · Guidance · Calling · Displayed waiting time
Solutions and figures presented based on information published by ESII.
At peak times, the reception of a healthcare facility concentrates tension. Smoothing this step benefits patients and carers alike.
Self-service pre-admission and patient identification on arrival.
Guidance, calling and waiting times shown on screens.
Data exchange with the patient record and administrative management, using the HL7 standard.
The steps covered.
Scheduling management and remote booking.
Self-service admission, without going to the desk.
Retrieving appointments and confirming arrival.
Patient information and calling on screens.
Waiting times displayed to patients.
Queue management adapted to these spaces.
Connection with hospital information systems.
Real-time monitoring and periodic dashboards.
Hospitals, clinics, health centres, laboratories, radiology practices and pharmacies.
Analysis of your reception and visitor flows, choice of modules and equipment.
Installation of kiosks, screens and software, interfacing with your business tools.
Training for your teams, long-term support and maintenance.
Another question? Our experts will answer.
For which facilities?
Hospitals, clinics, health centres, laboratories, radiology practices and pharmacies.
Does the solution connect to our information system?
Yes, it is interoperable (HL7 standard) and exchanges data with administrative management software and the patient record.
Is health data protected?
ESII presents its platform as compliant with French health data hosting requirements (HDS) and reports ISO 27001 certification.
Can patients check themselves in?
Yes, via a self-service pre-admission kiosk, with identification and guidance.
How is ARA SERVICES involved?
Patient journey assessment, installation of kiosks and screens, staff training and maintenance.
An ARA SERVICES expert analyses your patient journey and presents the right solution.
