ESII partner solution · Appointment scheduling

Online appointment scheduling: planned visits, fewer missed appointments.

ESII’s appointment software lets your visitors book, reschedule or cancel an appointment from your website, at any time, with automatic reminders and synchronised calendars.

24/7 booking SMS and email reminders Video calls available

ESII partner solution

An appointment, from website to counter.

Online booking · Confirmation · Reminder · Reception · Statistics

Solutions and figures presented based on information published by ESII.

What appointment scheduling changes

A well-prepared appointment avoids waiting on site and spreads footfall across the day.

01

Planned visitor flows

Reception slots are under control and activity can be prepared in advance.

02

Fewer missed appointments

Automatic confirmations and reminders by email or SMS.

03

A more professional reception

The visitor is expected; the adviser sees the day’s appointments in real time.

Features

The software’s features.

Online booking

A module that embeds in your website, suited to smartphones, tablets and computers.

Synchronised calendars

Availability updated automatically.

Automatic reminders

Confirmations and reminders by email or SMS.

Appointment types

By service, by agent or by service point.

Video calls

Remote appointments when attending in person is not necessary.

Adviser view

Pending and remaining appointments for the day, in real time.

Statistics

Appointments kept, waiting times and handling times.

Customisation

Colours, logo and messages in your brand style, linked to queue management.

Who it is for

Public administrations and town halls, service branches, healthcare facilities and any reception by appointment.

The role of ARA SERVICES

01

Assessment and design

Analysis of your reception and visitor flows, choice of modules and equipment.

02

Integration and installation

Installation of kiosks, screens and software, interfacing with your business tools.

03

Training and maintenance

Training for your teams, long-term support and maintenance.

Frequently asked questions

Another question? Our experts will answer.

Does the module integrate with our website?

Yes, booking integrates with your website and adapts to smartphones.

Do visitors receive a reminder?

Yes, by email or SMS, which reduces missed appointments.

Can we offer remote appointments?

Yes, the software also handles video call appointments.

Is it linked to the queue?

Yes, appointments are integrated into queue management for a unified reception.

Is the module accessible?

ESII states that its booking module complies with the RGAA, the French accessibility standard.

Let’s open your calendar online.

An ARA SERVICES expert configures your services, agents and reception slots with you.